During a purchase or sales flow, the purchase or sales order will be closed once you receive or deliver it and you may forget about it after you put the information into the system. It can make things flexible when goods are returned.

SAP Business One may help you with a simple click. Go to Administration > System Initialization > Document Settings, click Per Document and choose Sales Order. Finally click box “Reopen Doc. by Creating Returns/Goods Returns/Credit Memos Based on It”.


Then when you create a document, such as Returns, Goods Return, or Credit Memo, you will see a window pop out and ask you if you want to reopen the respective document or not.


If you choose Yes, the sales or purchases order will be reopened, and you are able to make further action on these documents.

by MTC Systems on Mar 14, 2016 2:30:58 PM

Leave a comment

Related posts

No Restriction When Setting Revenue Accounts in SAP

SAP Business One is designed to fit all types of businesses. For example, usually we set the revenue accounts of a business as...

MTC Systems
By MTC Systems - November 14, 2017
Tips When Reading Forms in SAP Business One

It can be inconvenient when you company receives a document with a long list of items. Finding a specific item can also be...

MTC Systems
By MTC Systems - November 10, 2017
Tracking the Inventory Counting in SAP Business One

Inventory is an important direction of most of the manufactural companies. Inventory counting and tracking can be helpful in...

MTC Systems
By MTC Systems - February 2, 2017