A global heat-pump and HVAC manufacturer
A global heat-pump and HVAC manufacturer serving North America and the US market runs SAP S/4HANA integrated with PLM, CRM and MES — lifting on-time delivery 30%.
- Headquarters
- Global; North America and US market focus
- Industry
- Smart Manufacturing
- Products & Services
- Heat pumps, HVAC, and clean-energy equipment
- Partner
- MTC
- Solution
- SAP S/4HANA
Key Highlights
Transformed production planning from manual processes to system-driven planning, reducing operational costs, improving efficiency, and raising on-time delivery rates by 30%.
Achieved granular product cost accounting, particularly for work-in-progress management and more rational allocation of manufacturing overheads.
Who They Are
This client is a global heat-pump and HVAC manufacturer with more than 15 years of dedication to new-energy and environmental technology, integrating product R&D, manufacturing, sales, and service. Its main products include air-source heat pumps, water purifiers, and air purifiers. The company operates several large manufacturing subsidiaries and exports to more than 50 countries and regions — with North America and the US market a core growth focus, and pool heat-pump exports ranking among the industry's top. The company is known for a "fission-style entrepreneurship" model, in which teams spin up new business divisions and ventures; to date this approach has produced more than 10 business divisions and companies. As the business grew rapidly, its order management, materials, and sales systems began to show strain. The company turned to SAP S/4HANA to drive enterprise transformation and upgrade, enabling steady growth amid rapid innovation and iteration.
Why They Needed This Upgrade
Implementation Goals
- Establish a group-level IT governance framework and build a digital operations platform powered by SAP S/4HANA.
- Create a flexible and scalable management architecture to support future fission-style rapid expansion.
- Integrate SAP S/4HANA directly with PLM (Product Lifecycle Management), CRM (Customer Relationship Management), MES (Manufacturing Execution System), and collaborative office systems, with no manual handoffs between them.
Products Deployed
Implementation partner: MTC
What This Upgrade Delivered
- Connected SAP with external supplier collaboration and data sharing, enhancing supply chain agility to support the flexible infrastructure needed for fission-style growth.
- Established an automated, transparent, real-time data platform with multi-dimensional group reporting and analytics, providing management with reliable, data-backed decision support.
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