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MTC Systems Brings Quality to the Table for Food Imports Retailer Fields China

Fields China, a high-end imported foods eCommerce site for expats across China, had a problem: their business model was extremely complex.

They had more than 3,000 SKUs including various items such as meat, seafood, fruits, vegetables, and beverages. Such a wide variety of goods required precise storage conditions in 7 different temperature ranges.

What’s more, food industry regulations as well as customer well-being called for complete farm to table traceability.

Finally, refrigerated delivery vehicles departing four times daily to deliver to homes and workplaces across China required a tracking system to keep tabs on all assets at all times.

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This incredibly complex workflow needed a single system to track all processes and create a single source of company data.

That’s why Fields China chose MTC Systems to implement SAP Business One for their ERP solution.

The benefits for Fields have been dramatic:

  • Inventory accuracy improved 70%
  • Order and delivery errors fell to nearly 0
  • Goods could be traced from producer to purchaser
  • Valuable cost analysis tools improved efficiency
  • A single, unified solution minimized data entry errors and busywork

In addition to implementing Fields' back-end ERP, MTC also developed a beautiful and user-friendly eCommerce portal that is visited by thousands of users every day.

MTC Systems delivered a world-class integrated solution for Fields so that Fields could deliver the finest, freshest foods possible to its customers around China.

"Fields always focuses its efforts on creating a safe, high-quality, reliable food service. In view of food safety, SAP Business One has provided for us complete traceability from farm to table, giving our customers peace of mind."

Daisy Song
CEO - Fields China

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