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MTC · Industry Depth, Global Breadth
High-Tech & Electronics · Verified Case

A global energy-storage (ESS) company

A global energy-storage company scaling its US operations unifies finance, supply chain, and after-sales across 80+ countries on SAP S/4HANA Cloud.

Real customer case (published with client authorization)
Headquarters
Global; US operations and multi-country presence
Industry
High-Tech & Electronics
Products & Services
Residential energy storage systems, commercial & industrial energy storage systems, portable energy storage, etc.
Partner
MTC
Solution
SAP S/4HANA Cloud; Private Cloud
5 DaysReduction in monthly closing time
1 HourCustoms declaration time saved per order
30%Procurement on-time delivery rate improved; product defect rate reduced to 3‰
① Background

Who They Are

This client is a global energy-storage (ESS) company with a mission to provide full-power-range energy storage system solutions, helping users manage their own renewable energy generation, storage, and consumption to reduce energy costs and improve power safety. The company scaled quickly with residential energy storage systems that combine functionality with appealing design. Today, it operates subsidiaries across multiple regions — including a growing presence in the United States — with business spanning more than 80 countries and territories, bringing solar and energy-storage systems to hundreds of thousands of households and commercial establishments. As operations expanded to more countries and product solutions diversified, the existing management system could no longer support coordinated global business operations. To efficiently execute its growth strategy — and to support its expanding US operations — the company needed to build an integrated business-finance global group management system to support the upgrade from residential to industrial-grade energy storage, drive organizational transformation, and keep pace with rapidly growing international operations.

② Drivers

Why They Needed This Upgrade

Before: Challenges & Opportunities

  • Proprietary virtual power plant data urgently needed integration with management and operational data to become a data-driven energy enterprise.
  • Domestic and overseas operations used different management systems with insufficient data standardization and no sharing capabilities, failing to meet the needs of global business development and group management decision-making.
  • Approximately 80% of the group's business is overseas, and differing accounting standards across regions made offline reconciliation costly and inefficient.
  • Electronic components are expensive with significant regional requirement variations, involving many common and substitute materials requiring frequent BOM switching, demanding efficient procurement management, quality tracking, and communication processes.
  • After-sales service data was stored in agent systems and had not been consolidated into group management, resulting in inconsistent maintenance service standards and uneven customer satisfaction.
  • With business spread across the US and many international markets, SAP S/4HANA Cloud's outstanding data security and compliance capabilities meet GDPR and regional requirements.
  • SAP S/4HANA Cloud's management granularity met expectations, particularly the manufacturing module's scrap handling processes, which fulfill green, sustainable development requirements for energy-storage enterprises.
  • As an emerging energy-storage company, the client lacked mature industry solutions, and implementation plans required input from experienced management personnel.
  • MTC developed a more adaptive and flexible implementation plan to support the client's rapid growth, successfully launching the system on schedule even while new factories were being established during the implementation.
  • MTC's comprehensive and practical knowledge transfer framework cultivated management personnel with digital business thinking for the client during the project.
  • Built a global digital management platform and global logistics supply network, meeting accounting standards across countries and multi-agent procurement needs, achieving internationalized financial and tax management with local compliance.
  • Established an integrated business-finance digital process control system covering R&D, supply chain, quality, logistics, sales, and after-sales, significantly enhancing industrial scalability and cross-functional collaboration, achieving group-level information unification and providing data assurance for management decision-making.
  • Replaced manual BOMs with unified lists, with the group R&D team now generating online procurement requests, ensuring shipping accuracy and significantly shortening procurement and customs clearance cycles.
  • Integrated a sales early-warning function to distinguish between common materials and long-lead-time materials, preventing inventory stagnation.
  • Used the SAP S/4HANA Cloud sales module to manage after-sales services, covering the final step of service delivery and improving user experience.
③ Solution & Feedback

Products Deployed

SAP S4HANA CloudPrivate Cloud

Implementation partner: MTC

What the Client Says

Thanks to SAP S/4HANA Cloud, we have connected our global operations across the group, achieving enterprise-wide information unification. This has significantly improved business and management process efficiency, providing strong support for our future global expansion, including the US market.
Chairman, Chairman, A global energy-storage (ESS) company

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