SAP Business One for Retail & E-Commerce

One ERP for Every Channel — In-Store, Online, and Everywhere in Between
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Retail Challenges We Solve

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Channel Chaos

"Shopify says we have 50 units. SAP says 30. Amazon says 0. Who's right?"

Real-time inventory sync across all channels — one source of truth.

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No Customer Visibility

"We don't know if our online buyer is also our retail customer."

Unified customer records across POS, e-commerce, and wholesale channels.

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Returns & Exchanges

"Returns are eating our margins and we can't track why."

Full RMA workflow with reason codes, restocking automation, and return analytics.

SAP Business One for Retail — Key Capabilities

Multiple devices showing synchronized retail data
1

Omnichannel Inventory

Sync stock across Shopify, Amazon, WooCommerce, POS, and SAP Business One

2

POS Integration

Connect your point-of-sale to SAP Business One for real-time sales and stock updates

3

E-Commerce Integration

Shopify, Amazon, WooCommerce connectors with automated order import

4

Customer Management

360° customer view across all channels, purchase history, loyalty tracking

5

Promotions & Pricing

Seasonal pricing, bundle deals, customer-tier pricing, coupon management

6

Warehouse & Fulfillment

Pick/pack/ship workflows, dropship management, 3PL integration

AI for Retail

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Customer Churn Prediction

Identify at-risk customers before they leave

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Sales Forecasting

Predict demand by SKU, channel, and season

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Smart Recommendations

"Customers who bought X also bought Y" powered by your own data

Retail Sub-Sectors We Serve

Frequently Asked Questions

Does SAP Business One integrate with Shopify and Amazon?

Yes. MTC configures SAP Business One connectors for Shopify, Amazon, WooCommerce, and other e-commerce platforms. Orders sync automatically, inventory updates in real-time across all channels, and fulfillment is managed from one system.

Can SAP Business One work as a POS system?

SAP Business One integrates with POS systems rather than replacing them. MTC connects popular POS solutions to SAP Business One for real-time sales and inventory sync. Every in-store transaction updates your ERP immediately.

How does AI help retailers?

MTC AI for retail includes: customer purchase pattern analysis, personalized promotion recommendations, demand forecasting by channel and location, and automated inventory rebalancing across stores and warehouses.

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