1. Introduction:

At MTC Systems, we are committed to safeguarding the privacy of our customers/clients. This policy outlines how we collect, process, and secure personal and business data through our ERP services.

2. Data Collection:

We may collect, store, and use the following types of data:

Personal identification information.
Business transaction data.
Usage and log data related to our software's performance.

3. Data Usage:
Data collected is used for:

Providing and enhancing our services.
Troubleshooting and technical support.
Compliance with legal obligations.

4. Data Protection:
Encryption: All data, both in transit and at rest, is encrypted using industry-standard methods.
Access Control: Only authorized personnel have access to data, and stringent access controls are in place.
Regular Audits: Our systems undergo regular security audits to ensure data integrity and security.

5. Data Sharing:
We do not sell, rent, or trade user data.
Data may be shared with third parties only when necessary for providing our services or when required by law.
Any third-party service providers are vetted for their data handling and security practices.

6. Data Retention:
We retain data only as long as necessary for the purposes outlined in this policy.
Data backups are stored securely and are subject to the same data protection standards as our primary systems.

7. User Rights:
Users can request access to their data, ask for corrections, or request deletion.
Users can opt-out of non-essential data collection, though this may affect service functionality.

8. Third-party links:
Our ERP system may contain links to third-party services. We are not responsible for the privacy practices of these external sites.